How can the City of Hamilton help homeowners better understand plumbing ownership, connection to water, wastewater and stormwater resources and connection to City support?
Project Description: The City of Hamilton receives many public inquiries related to water services for residential properties. The focus of this project is to build an interactive virtual house model as a visual tool to help inform residents about the water, wastewater and stormwater related services around the home, such as internal plumbing, water meters, and external features including downspouts, water shut-off valves, property grading, and connection to the watermain and sewer system. The virtual model would be linked to the City’s website to provide information on how each component functions. Ideally, this model may be designed to demonstrate “before and after” effects of household projects such as landscape grading to prevent flooding, and downspout disconnection. The interactive tool would be extremely valuable in building awareness of water, wastewater and stormwater issues impacting a typical residential property.
City Staff: Deb Stringer, Community Outreach Educator, Public Works Department
Deliverables: Secondary research Design, App, Developing a website
Project Start Date/ Availability: Fall 2025
Location: City Wide
City Strategy Priority: Community Engagement and Participation, Built Environment and Infrastructure, Clean and Green, Healthy and Safe Communities