Parking for a Modern City

How can we use parking payment data to improve parking access?

Project Description: Public parking is going through a period of significant change. Traditional parking locations are being repurposed for development or the public realm (cycling & pedestrian facilities, trees, restaurant patios, etc.) while new technologies are creating unrealized opportunities. The City of Hamilton manages over 4000 public parking spaces and is incorporating connected technologies to improve operational efficiency but not the user experience. Currently live data is being produced for every transaction in public surface lots through pay by plate technology. Moving forward this will be expanded to every paid parking space operated by the City using a variety of systems. Parking payment transactions are not an exact indicator of parking occupancy, with many payments exceeding the time used while some are insufficient, however there is a correlation between payments and utilization. The City would like to harness the data being produced to benefit the user, particularly as public parking becomes less visible and harder to find.

City Staff: Julianna Petrovich, Project Manager, New Initiatives, Transportation Planning & Parking, City of Hamilton

Deliverables: Business Case, Policy Paper, Marketing Report, Developing a Website, App or Game Development: this project could be realized in a variety of ways however integration with the Passport parking app would be most turn-key

Project Start Date/ Availability: Winter 2022 (January-April)

Location: Ward 2, City-Wide

City Strategy Priority: Economic Prosperity and Growth, Built Environment & Infrastructure

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