How can we create an electronic platform for families to better engage in the lives of their loved ones in long-term care facilities at the City?
Project Description:
The City of Hamilton operates two long-term care homes – Macassa and Wentworth Lodge. Staff at the Lodges have identified that there is a need to improve the way in which information is communicated to families about residents in long-term care. With the presence of COVID-19, it is more important than ever that long-term care homes are keeping open communication with families on the status of the homes. It is also important to look for new and creative ways to connect families with their loved ones while still maintaining the safety of all residents, staff, and family members.
The Lodges are interested in exploring opportunities to communicate with families in real time – for example through activity calendars where family members can see the activities their loved ones are engaged in daily.
City Priority: Healthy and Safe Communities, Culture and Diversity
City Staff: Jenn Hohol, Senior Project Manager, Healthy and Safe Communities
Faculty: Jim Vanderwoerd, Redeemer University
Course & Students: Core Capstone CTS410A, 4-5 Students
Deliverables: To be determined
Where will the work go? Work will be used by City’s Lodges to successfully implement improved communication practices as recommended by residents and loved ones through primary research completed by Redeemer students in Fall 2020.
Redeemer Students:
McMaster Project:
