How can we improve the wireless guest network at all HPL branches to further enable member access to online resources?
Project Description: HPL provides free Internet access at all branches via their wireless guest network (HPL_Guest), enabling members to use online resources and the Internet with their own wireless-enabled equipment.
Library members depend on this free access to the Internet; we want to know how this service can be improved across the system.
Challenge Summary: Research Hamilton Public Library’s public Wi-Fi service across all branches, including public spaces and bookmobiles. Examine the service in terms of coverage, signal strength, capacity and user experience. Report on findings and provide recommendations to improve the service across all branches and public spaces.
City Staff: Sukh Jatana, Hamilton Public Library
Faculty, Course, & Students: Lisa Pegg, Mohawk College, Business Analysis - 334 (~3 students)
Group two:
Analyze WiFi coverage, signal strength, capacity, Terms and Conditions
Students: Andrea Thomas, Alex Hubling, Mishal Kella, Rachel Kolenko, Inja Yun
Group four:
Providing recommendations to improve the public Wi-Fi service at HPL
Students: Amna Sadiq, Avi Khurana, Luz Mejia Sierra, Tam Truong, Tina Vineham, Ogochukwu Assams
Group five:
Enhance Wi-Fi UX: Research current problems. provide solutions.
Students: Foluke Raji, Mohammed Sinaj Kalathil, Maigreth Lacouture-Diaz, Khushi Apurvakumar Shah, Yash Mukesh Makwana
Goals: This project will give HPL a clear understanding of the HPL public Wi-Fi network in terms of coverage, signal strength, capacity, connectivity and user experience, noting inconsistencies and opportunities for improvement.
Deliverables: The final report will describe HPL’s public Wi-Fi network across all branches in terms of coverage, signal strength, capacity, connectivity and user experience, noting inconsistencies and opportunities for improvement. The report may include maps, diagrams and tables to ensure it is easy to read and understand.